The 10 most frequently asked questions about air conditioners answered
As a professional, you know that customers tend to ask the same questions, especially when it comes to air conditioning. We have compiled the 10 most common questions and provided clear, practical answers for you.
Split versus multi-split systems: what are the advantages and disadvantages?
How do I communicate the energy efficiency of an AC to my customers?
How do I convince my customers of the importance of professional installation?
1. How do I calculate the required capacity?
The required capacity depends on various factors. Use our Airco Check! - a step by step checklist that helps you determine the right AC system, considering room size, insulation, sunlight, and more.
2. Split versus multi-split systems: what are the advantages and disadvantages?
Split systems are ideal for individual rooms, while multi-split systems allow for multiple zones with one outdoor unit. Read more in our blog. When choosing, always consider the layout and usage of the building.
3. How do I communicate the energy efficiency of an AC to my customers?
Focus on SEER and SCOP values. Use concrete examples to demonstrate potential energy savings. Explain how regular maintenance preserves these values, and show how an AC fits within an existing solar system.
4. What is the optimal maintenance frequency for ACs?
Recommend annual servicing. This not only extends the system’s lifespan but also ensures efficiency and reduces the risk of issues. Maintenance contracts are a great way to build long-term customer relationships.
5. How do I deal with noise pollution from AC installations?
Choose models with low decibel ratings. Optimize the placement of the outdoor unit to reduce resonance. Use vibration dampers to prevent sound transfer—and communicate these considerations clearly to your customers.
6. How do I explain the heat pump function to my customers?
Highlight that modern AC systems offer dual functionality: cooling in summer and heating in winter. This makes them an energy-efficient alternative to traditional heating, especially when combined with a solar energy.
7. How do I extend the lifespan of an AC installation?
Stress the importance of regular maintenance and proper use. Choosing high-quality brands also plays a key role in ensuring long-term performance.
8. Which AC brands are the most reliable?
We partner with leading brands like LG, Daikin, Mitsubishi Heavy and Mitsubishi Electric. These brands are all known for their reliability, innovation, and performance.
9. How do I convince my customers of the importance of professional installation?
Emphasize the safety, efficiency, and warranty benefits of professional installation. Explain the risks of DIY setups—such as refrigerant leaks or incorrect wiring. Also emphasize F-gas certification, which is required for air conditioning installations. This means that the air conditioning system purchased should be installed by a licensed installer or F-gas certified company.
10. How do I draw up a transparent quote?
Break the quote down into clear components: equipment, installation, and optional extras. Offer different configurations to match varying budgets and needs.